Zoho Mail Tip: Recall Sent Emails Before It’s Too Late

Zoho Mail Tip: Recall Sent Emails Before It’s Too Late

Imagine this: you’ve just sent a crucial email with an important attachment. Right after hitting “Send,” it hits you—the file you attached is outdated and missing key updates. If you send a corrected version without mentioning the earlier mistake, the recipient might get confused or act on incorrect information.

To avoid such mix-ups and maintain clear communication, you can rely on Zoho Mail’s Email Recall feature.

Email Recall – Your Safety Net for Sent Emails  

Zoho Mail comes with a handy Email Recall tool that lets you pull back an email even after it’s been delivered. This is especially useful when you need to fix errors or stop unintended recipients from reading your message. However, there are a few conditions where this feature may not work:

  1. If the recipient is outside your organization.
  2. If the message has already been shared or is part of a Shared folder.
  3. If the recall is attempted beyond the allowed time frame—30 minutes for users and 24 hours for admins.
  4. If the email was accessed via POP/IMAP, it cannot be recalled.

Steps to Recall an Email in Zoho Mail  

  1. Sign in to your Zoho Mail account.
  2. Go to the Sent folder.
  3. Locate the email you want to recall and click the Mail Delivery Status (MDS) icon.


  1. In the pop-up window, select Recall this email.

  2. Confirm your choice in the prompt by clicking OK.

Note: You can only initiate a recall within 30 minutes of sending the email.

What Happens After a Successful Recall?  

If the email recall goes through successfully, the original message will be replaced by a system notification, informing the recipient that the email was recalled. This ensures the content is no longer accessible.

You can also check the status and outcome of the recall by revisiting the MDS icon on the sent email.

Using Zoho Mail’s recall feature gives you an extra layer of control and helps prevent communication errors before they cause confusion.

You can get more info www.pfc-group.com.