Hello everyone,
Handling daily email needs — like multiple email addresses, employee absence, mailbox sharing, and security control — can be difficult for administrators.
The Mailbox Settings section in the Zoho Mail Admin Console makes this easier. It brings all important email controls into one place, so admins can manage user mailboxes smoothly and securely.
Let’s quickly understand the key features.
Email Alias
Admins can create multiple email aliases for a single mailbox.
This means one user can receive emails from different addresses (like sales@, support@) in the same inbox — without managing separate accounts.
Email Forwarding
Emails from one account can be automatically forwarded to another mailbox.
This helps ensure communication continues smoothly during employee absence or role changes.
Email Policy
Admins can set rules and permissions for users or groups.
This helps maintain security, compliance, and proper email usage across the organization.
Mailbox Delegation
Mailbox delegation allows one user to access and manage another user’s mailbox — without sharing passwords.
This is useful for executive assistants, team collaboration, or temporary backup support.
Mailbox Actions
Admins can control services like:
Incoming and outgoing mail
Spam and quarantine settings
POP, IMAP, and ActiveSync access
This ensures flexibility while maintaining security standards.
Out of Office
Out-of-office replies can be set by users or configured by admins when required.
This ensures senders are informed when someone is unavailable.
Signature
Users can create multiple signatures for different roles or aliases.
Admins can also ensure brand consistency across the organization.
Zoho Mail’s Mailbox Settings help administrators manage email access, security, and communication efficiently — all from a single dashboard.