AI-Powered Email Assistance

Zia AI: Save Time with AI-Powered Email Assistance

 

Every day brings a flood of emails—meeting requests to confirm, client feedback to address, team members seeking updates, and a constant stream of notifications. It can be overwhelming to stay on top of your inbox while also managing your actual work. Imagine how convenient it would be to have a smart assistant that could summarize key messages and even help draft responses, ensuring you don’t miss any important details.

Introducing Zia for Zoho Mail—your AI-powered assistant that streamlines your email management, making your workflow much more efficient.

Zia AI
Zia, Zoho’s Artificial Intelligence, is designed to generate, summarize, and auto-suggest content using OpenAI’s capabilities. With Zia integrated into Zoho Mail, you can create new email content based on the provided context, summarize incoming emails, and receive auto-suggestions while composing messages.

Steps to Enable Zia AI in Zoho Mail  

The Zia extension can be activated only by Super Administrators or Administrators within an organization, either through Mail settings or the Admin Console. Follow these steps to enable Zia AI via Mail settings:

1. Log in to Zoho Mail using your Super Admin or Admin credentials.

2. Navigate to Settings > Integrations > Extensions > Zia.

3.Click on the Zia integration card.

4. Enter the OpenAI API key. (Refer to OpenAI’s website for instructions on generating an API key.)
5. Select the features you want to activate for your organization’s users from the available options:

Auto-complete sentences

Generate email content

Summarize email content


6.Click Proceed, then review and accept OpenAI’s Data Privacy Notice.


Once enabled, Zia AI will assist you in handling your emails more effectively, allowing you to focus on what truly matters.
For more details visit pfc-group.com.
    • Related Articles

    • Zoho CRM Prompt Builder: Your New AI-Powered Assistant

      Zoho introduces Zia’s generative AI closer to where your teams work every day. With the brand-new Prompt Builder for custom buttons, you can now embed tailored AI actions directly into your CRM records and list views—enabling faster, smarter, and ...
    • Zoho Desk Brings AI-Powered Productivity in 2025

      Hello everyone, Zoho introduces to share our first release of 2025! Zia – Smarter AI Assistance Empathy & Tone Suggestions: Zia now helps agents write thoughtful replies in any language. Insights & Sentiment: Understand how a customer feels and what ...
    • Zoho CRM: AI-Powered Customization Made Easy

      Hello everyone, Zoho introduce a significant enhancement for Zoho CRM Enterprise users: the ability to build custom AI models using Catalyst’s QuickML directly within Zoho CRM. As many of you know, Zia, the AI-powered assistant in Zoho CRM, provides ...
    • Zoho CRM Powered by Zia LLM: The Future of AI in Business

      Zoho unveil our in-house Large Language Model (LLM) by Zia, designed to elevate our AI capabilities and redefine your CRM experience. What is LLM? LLM, or Large Language Model, is an advanced AI system capable of understanding and generating ...
    • Zoho Zia : Transforms Hiring with Instant AI-Powered Assessments

      Hello Everyone, Say goodbye to repetitive template copying or manual question-building! With our latest update, creating assessments tailored to specific job roles is now quicker and more intuitive than ever. Introducing: Instant AI-Powered ...