Zoho Mail: Fix Email Delivery Issues by Verifying DNS Records
Hello Everyone,
Or faced a situation where emails sent from your domain were rejected?
Why does this happen?
Most of the time, this issue occurs because your domain’s DNS settings are not properly configured or verified with your domain provider.
What are DNS records?
When you purchase a domain from providers like GoDaddy, Cloudflare, or BigRock, you must add the correct DNS records for your email service.
These records help ensure proper email delivery and protect your domain from misuse.
The main DNS records include:
MX Record (Mail Exchange)
This tells the internet which mail server should receive emails for your domain.
SPF Record (Sender Policy Framework)
This specifies which servers are allowed to send emails from your domain. It helps prevent email spoofing.
DKIM Record (DomainKeys Identified Mail)
This adds a digital signature to your emails to confirm that the message content hasn’t been altered.
DMARC Record (Domain-based Message Authentication, Reporting & Conformance)
This works with SPF and DKIM. It tells receiving servers what to do if authentication fails — allow, quarantine, or reject the email.
How to Set Up DNS Records in Zoho Mail
- Log in to the Zoho Mail Admin Console.
- Go to the Domains section.
- Select the domain you want to configure.
- Click on MX under Email Configuration.
Follow similar steps to configure SPF, DKIM, and DMARC records.
Verifying these DNS records improves email delivery, increases security, and helps maintain your domain’s reputation and trust.
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