Zoho Desk iOS Latest Release: Better Social Ticket Management at Your Fingertips

Zoho Desk iOS Latest Release: Better Social Ticket Management at Your Fingertips

Hello everyone!

Zoho introduced the latest version of the Zoho Desk iOS app (v2.9.3), some new features to enhance your experience:

Drafts for social tickets
You can now create, organize, and manage drafts for social media tickets, including Facebook and Instagram. This allows you to save responses and access them whenever needed.


Reply to social tickets via blueprint transitions
Zoho  added the ability to send replies to social media tickets directly through blueprint transitions, ensuring a seamless workflow.


Make sure to update your app to the latest version from the App Store or by using the link below:

Zoho Desk - App Store

For more details visit www.pfc-group.com.

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